Wow, what a top-notch, professional operation.
Sep 2007
Remo, Daniele, Monia, Angela, Luca, Giovanna, Bianca, Guiseppe, and those whose name escapes my jet-lagged brain. WOW, what a top-notch, professional operation. I am so impressed and thankful that you all were a part of our trip. As a group of 11, getting things coordinated can sometimes be a challenge but you all performed above and beyond. From our airport pick-ups, our Coliseum pickup, to our tours and our visit to your Villa all are key in making our Italy experience exceptional. All of our little kinks in our trips such as flight changes, coordination of timing, highway difficulties, and even two members of our party having to leave the trip early were all handled efficiently and more than satisfactorily, and some of it I think Remo was handling from the hospital as a result of an altercation with a brick. The key to being professional is not how things are handled when all is perfect, but how they are able to shift gears when life happens. Kuddos. I have been to Italy several times, and I can say that this was the best trip ever. I know that I will see you again because I truly have Italy in my blood. I think I was Italian in a previous life because I totally understand the hand gestures while driving and the animated conversations and am energized by them. Know that I will be sharing your company name with anyone who will listen and God Bless you all! See you soon.
Bonnie Bagget