It was also clear that you are customer-service-oriented, and that you are organized!
Jan 2008
Our group toured with Lucia in Florence, and with Elizabeth in Rome on our trip this past June. We originally booked you from your website, and that is because it was the easiest to use. It was also clear that you are customer-service-oriented, and that you are organized! We trusted that you would be there at each port as promised, and you were!!! It was very nice not to have this as a problem. Especially since we were a party of 12! We were not disappointed at all with the timing, the suggestions, and the vehicles provided. We all loved Lucia, especially. She was so knowledgeable and very passionate about what she was showing us. This kept the tour very interesting for all ages in our group. We felt as though we had made a new friend in Italy! We toured Rome on one of the days that it was over 100 degrees F. Near the end of the day, you supplied us with extra water bottles to drink. We really appreciated that effort!!! We would recommend your company to anyone planning to travel to your area. If you would like us to be a reference for you, we would be happy to. Thank you.
Janice Iverson
