Daniele was the ultimate professional and knowledgeable guide.
Oct 2009
I have to tell you right upfront, we had a fabulous experience for both of our tour days. Daniele & Remo both far exceeded our expectations! Our day in Pisa and Florence set the tone for our cruise. Daniele was the ultimate professional and knowledgeable guide. We had a two-day tour in St. Petersburg three years ago with a guide who we thought was the best, but Daniele was so much better. We loved his sense of humor and ability to set us at ease. My mother-in-law was so happy that Daniele was our guide - that made me feel so good that she was happy. Our diversion to the winery in Tuscany was totally unexpected and added so much. As we say in the US, the acorn doesn't fall far from the tree meaning Daniele is so much like his father Remo. We were truly blessed with having been with both of them. As for Remo, he said he was semi-retired, but we couldn't tell. He informed us on all sorts of things. Knew his way around that it made it an ease to get familiar with Rome. We realize that being there on a holiday was going to be a downer but it really worked out great. Remo was able to take us close to places. And he was so helpful with his instructions - like when we were at the Colosseum and how we would meet up. His concern for our happiness and well-being was very clear. The surprise of our day was Remo stopping near our cruise ship and playing a few songs for us on his concertina. we were so thrilled - we kept talking about it for days afterwards. Both Daniele and Remo had good connections with people - everyone seemed to know them and vice versa - it really help with our travels. We were all impressed with their ability to get around so smoothly. You provide such a special service. We talked to folks on the ship about our experiences and all of them were so amazed with what we did. We gave them all your website and contact info - hopefully it might result in some future business. I do plan to go onto the various websites cruisereview, etc to offer positive recommendations. I'm also going to tell Nancy Bogert - huge thanks go to her too for making the connection with your company. Kindly extent our heartfelt thanks to Daniele and Remo for an unbelievable and thoroughly enjoyable experience. In a word, WOW, is what we experienced. Thank you again for providing a wonderful service.
Ray
